Frequently Asked Questions2021-02-05T23:48:49+03:00
Where are the microform readers?2021-11-18T13:40:31+03:00

Microform readers for viewing microfilms and microfiche are currently located in the Reference Office. Print-outs can be collected from microforms readers.

Can DVDs, VCDs and videos be watched by a group in the Library?2017-11-25T13:46:59+03:00

Yes. Groups of up to 40 users may watch videos in the Orientation Room, Main Campus Library. This room can be booked in advance by calling +90 (312) 290 26 86.

Where can I watch the DVDs, VCDs, and videos in the Library?2017-11-25T13:46:40+03:00

DVDs, VCDs, and videos can be watched in individual viewing booths in the Multimedia Room. In addition, you may also view your own personal DVDs, VCDs, or videos in these booths.

Can I borrow CDs, DVDs, VCDs, and videos?2017-11-25T13:46:25+03:00

Yes. There are special rules or borrowing multimedia room and music material.

Where are audio-visual materials, such as CDs, DVDs, VCDs, and videos, located in the Library?2017-11-25T13:46:10+03:00

Such materials are housed in the Multimedia Room in Main Campus Library. In addition, all music CDs are kept in the Multimedia Room.

How do I submit an item to the Reserve Department?2021-11-18T13:43:19+03:00

Items can be placed on reserve by completing the “Reserve Request Form“.

Does the Library have any electronic reserve items?2021-11-18T13:46:14+03:00

Yes. This Course Notes box is on the Library Main Page and can be searched by course code or by instructor’s name. Due to copyright laws, e-reserve material can only be accessed from within the Bilkent campus network.

Can I borrow reserve material?2017-11-25T13:43:53+03:00

The Reserve Collection contains books and printed notes which have been submitted by instructors for consultation by their students for 2-hour periods within the Library only. Registered users of the Library are permitted to consult a single reserve item for up to 2 hours within the Library. If the item has not been requested by another user, the consultation period may be extended for a further 2 hours.

Can I search electronic indexes and full-text electronic journal articles from off-campus?2021-11-18T13:51:41+03:00

Only Bilkent University members can access our electronic resources from outside the campus by establishing a VPN connection with their BAIS / STARS ID and passwords. Detailed information about VPN connection can be found at https://library.bilkent.edu.tr/off-campus-access/ web address.

Can users access the internet within the Library from their laptops?2021-11-18T13:53:55+03:00

Yes. Wireless access is available in both Main and East Campus libraries.

Does the Library have daily newspapers?2017-11-25T13:38:15+03:00

Daily newspapers and current issues of popular magazines can be consulted in the Newspaper and Magazine Reading Room in Main Campus Library (A-Block, 2nd floor). This room is open between 9.00 – 17.00.

How do I find periodicals (journals, magazines, and newspapers)?2021-11-18T14:03:18+03:00

Current issues of printed periodicals are located in Current Periodicals Room in A Block, 1st floor. Bound Journals are located in the lower basement of A Block. Please remember that most journals are available online. For accessing the periodicals page, please visit the E-Journals.

How do I access electronic books?2021-11-18T14:12:57+03:00

Many E-books can be searched using the Library Catalog or Quick Search in the same way as print books. The call numbers of the electronic books start with phrase “E-BOOK”. In the list of search results, you should choose the relevant title from the list to see detailed information about the book. In order to view the full text of the book, click on the web-link. E-Books also can be searched via E-Book Databases.

How can I access theses prepared at Bilkent University?2021-11-18T14:23:32+03:00

You should search the Library Catalog on the Library webpage. The full text of the thesis can also be accessed electronically through the catalog record, if allowed by the author.

How do I find an article published in a particular electronic journal?2021-11-18T14:26:29+03:00

You should select E-Journals on the Library webpage. Then, you can type the name of the journal in the search box. In order to find a particular volume and/or article, you should then choose the publication date.

What can I do if I want to see the electronic version of a journal?2021-11-18T14:29:00+03:00

To see whether electronic access is available from Bilkent University Library, you should click on E-Journals which is under Finding Resources buton on the Library webpage. Then, you can type the the name of a journal in the search box to check on the electronic version of that journal.

How can I search the Library catalog?2021-11-18T14:31:19+03:00

The library catalog can be searched by visiting the Library Catalog web page or using the OPAC terminals located on each floor of the Library. The catalog can be searched by author, title, subject, series, etc.

What can I do if the library does not own a book or article that I want?2021-11-08T10:55:43+03:00

If an item is not owned or subscribed to by the Library, you have two options. Bilkent University members can complete the “Material Request Form” and the book will be added to the collection. If the item you want is an out-of-print book or a journal article, you should complete the “Interlibrary Loan/Document Supply Form“. Only Bilkent University academics, master’s and doctoral students can use this service.

May I borrow CDs, DVDs, VCDs, and videocassettes?2021-11-18T14:35:34+03:00

Yes. However, the borrowing periods of these different items vary. Please see Loan Policy.

May I borrow journals?2021-11-18T14:43:10+03:00

Current issues of journals may not be borrowed but bound journals may. Undergraduate students may borrow 15 bound journals, postgraduate students may borrow 20 bound journals, and academic staff may borrow 40 bound journals. Please see Loan Policy for detailed information.

What are the library fines for overdue items?2017-11-25T13:28:34+03:00

The current overdue fee is 0.50 Krş per item per day, and 2 TL per item per hour for overdue reserve items.

Can I find out who checked out the item?2017-11-25T13:28:17+03:00

No, circulation information is confidential.

What should I do if the book I want is already on loan to someone else?2021-11-18T14:52:31+03:00

If the status of the item is “record in use”, the item can be ‘reserved’ (hold), in which case it will be kept 3 days at the Circulation Desk for you when the other user returns it.

What should I do if the book I want isn’t on the shelf?2021-11-18T14:53:46+03:00

First, you should determine whether the item has been borrowed by another user by selecting the Volume/Copy link on the Library Catalog. If an item has not been checked out so that its status is “Usable”, but you cannot find it on the shelves, please refer to the Circulation Desk.

How can I check my library account?2021-11-18T16:34:52+03:00

You can check your library account on the library web site through My Account by using your borrower number (shown on your I.D. card) and password.

How can I hold (‘reserve’) an item?2021-11-18T16:41:54+03:00

Once an item has been found by searching the library catalog, the user can check whether or not it is available by clicking title. If it has been checked out, the user can put a reserve on that item by using “hold this copy” button. To hold an item you must enter your library card number (shown on your I.D. card) and password. If you do not know your password, please apply at the Circulation Desk.

Do I have to bring an item to the Library in order to renew it?2021-11-18T16:49:06+03:00

Bilkent University members are allowed to renew items twice online via “My Account” button on the library webpage. However, outside users must bring the item to the Library.

May I borrow or renew items on behalf of another person?2017-11-25T13:25:49+03:00

No. The borrowing and renewal of library materials must be done by the relevant user him or herself, not by someone else. However, items may be returned to the Library by another person.

How can I renew the materials I have borrowed?2021-11-18T16:55:07+03:00

If the item has not been ‘reserved’ (hold) by another user and if there is no fine to be paid, before the due date it can be renewed at the Circulation Desk. Only  Bilkent University members may renew online twice. Items which have already been renewed 2 times online must be brought to the Library for further renewal.

How can I borrow library materials?2021-11-18T17:04:33+03:00

Bilkent University members are required to present their identity card at the Circulation Desk with the items they wish to borrow. Non-Bilkent users should fill out a Bilkent University Library Registration Form on the web-site or at the Circulation Desk. There is a fee for outside users who wish to borrow the library materials.

As a member of the library, how many items may I borrow?2017-11-25T13:24:19+03:00

The number of items to be borrowed depends on the kind of user. For further information, please see Loan Policy.

I am a graduate (alumnus) of Bilkent University. How can I use the library?2017-11-25T13:23:54+03:00

Bilkent University alumni can copy library material at the Photocopy Center. They may obtain a membership to borrow library materials. For further information about alumni rules, please see Library Rules for Bilkent University Alumni.

Library Membership2021-11-08T11:00:05+03:00

From other universities, academic staff and graduate students can be a member of our library and benefit from library services and resources for research activities.

For Library Membership:

  • Fill out membership form which is located on the Library web page. For application, entries in the library can be made by showing organization ID cards and membership form.
  • Annual membership fee must be deposited into the Yapı Kredi Bank , Bilkent No. 684 34 734 IBAN NO: TR770006701000000068434734), TL account.
  • Annual membership fee is 400 TL for academic staff, 250 TL for graduate students.
  • Candidates should come to library to “Circulation Desk” and bring:
    • “Working document” from their institution (for academic staff),
    • “student document ” (for graduate students),
    • One (1) photo,
    • Membership form,
    • Organization ID cards and
    • The bank receipt.
  • After completion of the membership process “Library Membership Card” which is valid for one (1) year will be delivered to members. By using “Library Membership Card” members can benefit from library services and resources in the library.
  • Membership is renewed at the beginning of each academic year.
I am not a member of Bilkent University. How can I use the library?2021-11-08T11:01:53+03:00

Bilkent University Library serves outside users. Most outside users do not have borrowing rights but they can copy library material at the Photocopy Center. Academics from other universities with which Bilkent has a “protocol” agreement can borrow library materials. In some instances, “Special User” membership may be given to certain outside users. Otherwise, outside users can access Bilkent University Library sources by applying through the “Inter-Library Loan (ILL)” service of their own university library. For further information, please see Bilkent University Library Rules for Inter-Library Loan (ILL).

Who can borrow library materials?2017-11-25T13:21:04+03:00

The libraries are organized primarily to serve the Bilkent student body, and academic and administrative staff. However, users from outside Bilkent are also welcome to use the Library, but most do not have borrowing rights. For more information, please see the Library Rules for Bilkent Alumni and Library Rules for Special Users on the Library website.

How can I retrieve lost property?2017-11-25T13:18:39+03:00

There are ‘lost and found’ check points at both the Circulation and security desks in each library.

Which department can I give my thesis to?2017-11-25T13:18:07+03:00

Bilkent University Master’s and doctoral theses should be delivered to “Reference and Faculty Librarian Office” in the Library (first floor, A-Block), in both print and electronic formats. Theses prepared by students of other universities are also accepted by the Library

Does the library have any computers with internet access?2017-11-25T13:17:27+03:00

Yes. Main Campus Library currently has 32 computers with internet access, located in the Reference and Current Periodicals Rooms. In order to use these computers, Bilkent University members should login with their existing username and password. For outsider users, a daily I.D. and password are supplied by the Library staff.

Can I make a photocopy of a whole book or a journal?2017-11-25T13:16:33+03:00

No. According to copyright law, you can photocopy only 10% of a book and only one article from a single issue of a journal.

How can I search the library resources?2017-11-25T13:16:03+03:00

You can search the library resources by using the Library Catalog.

How can I find the relevant librarian for my needs?2021-11-08T11:04:23+03:00

Librarians in Bilkent University Library have specific subject areas in which they have expertise. If you need to talk to a librarian about the best resources on a specific topic, please contact the Faculty Librarians. Also in the Reference and Current Periodicals rooms, the Reference Librarians are available to help users and answer any questions.

Is food and drink allowed in the libraries?2017-11-25T13:15:12+03:00

Smoking and eating are prohibited in all parts of the Library. Food may be consumed in the two library cafes, but only water can consumed elsewhere in the Library.

How can I find out the library rules?2017-11-25T13:14:41+03:00

There are different library rules for each kind of user. Please see Library Rules for detailed information.

When is the library open?2021-11-08T11:06:04+03:00

Main Campus Library is open from 8.30-23.30 during the week and 9.00-23.30 at the weekend. East Campus Library and individual departments have special hours. Please see working hours for more information.

Who may use the libraries?2021-11-05T15:25:06+03:00

The Library primarily serves the Bilkent students, faculty members, administrative staff and researchers. Not only Bilkent members, but also academic staff and graduate students from other universities can be a member of our library and benefit from library services and resources for their research activities.

Where are the university libraries located?2017-11-25T13:11:56+03:00

The Bilkent University Libraries are located at the center of Main Campus and, on the East Campus, in N-Building.

Loan Policy2017-11-25T13:09:05+03:00

Who can borrow library materials?

The libraries are organized primarily to serve the Bilkent student body, and academic and administrative staff. However, users from outside Bilkent are also welcome to use the Library, but most do not have borrowing rights. For more information, please see the Library Rules for Bilkent Alumni and Library Rules for Special Users on the Library website.

I am not a member of Bilkent University. How can I use the library?

Bilkent University Library serves outside users. Most outside users do not have borrowing rights but they can copy library material at the Photocopy Center. Academics from other universities with which Bilkent has a “protocol” agreement can borrow library materials. In some instances, “Special User” membership may be given to certain outside users. Otherwise, outside users can access Bilkent University Library sources by applying through the “Inter-Library Loan (ILL)” service of their own university library. For further information, please see Bilkent University Library Rules for Inter-Library Loan (ILL).

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