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Frequently Asked Questions2024-09-11T12:46:38+03:00
How can I use the group study rooms?2024-09-11T09:29:25+03:00

You can follow the necessary steps to use the group study rooms by applying at the circulation desk. Click here for detailed information about the rules for group study rooms. For detailed information, click here.

What is the procedure for submitting a thesis?2024-09-11T09:27:37+03:00

Submit one (1) printed copy of your thesis and one copy in CD format, along with the necessary forms, to the circulation desk located on the ground floor of Block A. The necessary forms are as follows:

  • Bilkent University Thesis Database Acceptance and Permission Form
  • Bilkent University Graduate Thesis Embargo Request Form (if applicable)
  • YÖK National Thesis Center Data Entry and Publishing Permission Form (ORCID number must be included)
  • Bilkent University PhD and Graduate Students’ Clearance Form

The responsible librarian checks the printed and CD copies of the thesis. Incomplete or incorrect theses will not be accepted and will be returned to the thesis owner.
The thesis owner applies to the library with one (1) signed copy of the “YÖK National Thesis Center Data Entry and Publishing Permission Form,” one (1) copy of the “Bilkent University Thesis Database Acceptance and Permission Form,” and if applicable, one (1) signed and institute-stamped copy of the “Bilkent University Graduate Thesis Embargo Request Form.” After the responsible librarian makes the necessary checks, the thesis is accepted.

What kind of support can I get from my faculty librarian?2024-09-11T09:30:19+03:00

At Bilkent University, librarians assigned to each faculty are responsible for supporting students’ and faculty members’ educational and research activities. You can request support from your faculty librarian to effectively use library resources and services, suggest new resources for the collection, request individual training, receive guidance on resource selection for your research projects, and communicate your information needs via phone or email. For detailed information, click here.

I lost a library item. What should I do?2024-09-11T09:18:14+03:00

In the case of a lost item, the library should be notified via email or in person at the circulation desk. Then, you can either provide an identical copy of the lost item (with the identical publication year, publisher, etc.) to the library or pay the replacement fee as communicated by the library.

How can I pay the library overdue fee?2024-09-11T09:17:47+03:00

Library overdue fees can be paid via online payment. You can access the payment page from the quick access menu on the library website. You can also access the payment screen by scanning the QR code at the circulation desk.

What is the procedure for overdue items?2024-09-11T09:17:18+03:00

If you do not return a borrowed item to our library by the due date, an overdue fee will begin to accrue daily. The total overdue fee will be reflected in your account when you return the item to the library.

I am a student at another university. Can I use the library?2024-11-29T16:19:51+03:00

Undergraduate students from other universities cannot use the Bilkent University Library. Graduate-level students can benefit from the library services and resources through membership. Click here for more detailed information.

I am a Bilkent University alumni. Can I use the library?2024-11-29T16:17:52+03:00

Bilkent University alumni can enter the library with their alumni ID card and use the library resources and study areas. They can access databases and electronic resources that do not require institutional credentials by connecting to the Bilkent network. To borrow materials, they need a Bilkent University alumni user membership. Click here for more detailed information about membership.

Who can use Bilkent University Libraries?2024-09-11T09:14:09+03:00

Bilkent University Library primarily serves Bilkent University students, academic and administrative staff, and researchers. Academic staff and doctoral and master’s students from other universities can become library members and benefit from our services and resources for research purposes.

What is the procedure for adding items to the reserve collection?2024-12-11T16:45:47+03:00

For printed materials, the relevant material must be delivered to the circulation desk, and the Reserve Request Form must be filled out. For electronic materials, must be filled the Reserve Request Form. Through the form,  the electronic material and the sharing schedule can be uploaded.

What is a reserve item?2024-09-11T09:13:24+03:00

A reserve item is printed or electronic material deemed necessary for courses by faculty members.

Can I borrow multimedia materials such as CDs, DVDs, VCDs, and videotapes?2024-11-29T16:19:20+03:00

Multimedia materials such as CDs, DVDs, VCDs, and videotapes are part of our Multimedia Collection. You can borrow items from the Multimedia Collection. Click here for the borrowing rules.

Can I request a resource that is not in the collection?2024-11-29T16:18:33+03:00

You can request a resource not available in the Bilkent University Library collection by filling out the Material Request Form through your library account or by contacting your faculty librarian directly. Click here for more detailed information.

What are the usage rules for special collection items?2024-11-29T16:17:27+03:00

Special collection materials can only be used in the Special Collection Room from 09:00 to 17:00 on weekdays and cannot be taken outside the room. Each user is allowed to borrow up to five materials at a time. Click here for more detailed information about special collections.

How can I access electronic books?2024-09-11T09:11:51+03:00

On the Bilkent University Library website, after entering the author or title information of the resource you are looking for in the “Library Catalog” section and performing a search, you can see the access link on the results page. You can access the resource through the Bilkent Network or via a VPN connection.
You can also access the e-books databases under the “Electronic Books” section in the “E-Collections” menu on the Bilkent University Library website.

How can I access the database I’m looking for?2024-09-11T09:10:11+03:00

You can access all the databases that our institution has an agreement with by entering the “Databases” section under the “E-Collections” menu on the Bilkent University Library website.

What is the difference between the Library Catalog and Quick Search?2024-09-11T09:09:48+03:00

The Library Catalog lists the print and electronic resources available in the library, including periodicals, student projects, and multimedia materials. In addition to Bilkent University Library’s collection, Quick Search allows access to subscribed databases and open-access resources.

How can I search for resources available in the library?2024-09-11T09:09:22+03:00

Catalog searches can be done using the “Library Catalog” on the library’s website or through the search terminals located within the library. The library collection can be searched by author, title, keyword, ISBN/ISSN, and publisher criteria.

Someone else has borrowed the book I want to read. How can I place a hold on it?2024-12-11T16:57:26+03:00

Library users can place a hold on a borrowed item through their library account. Check the guide to learn how to place a hold using your library account.

How can I renew my borrowed items?2024-09-11T09:08:28+03:00

The due date for borrowed library items can be renewed online if another user has not placed a hold on the item. The renewal process can be done through your library account. Check the guide for steps on how to renew the due date using your library account.

How many items can I borrow from the library?2024-11-29T16:16:55+03:00

The number of items that can be borrowed from the library varies according to user groups. Undergraduate students can borrow 15 books, 15 art books, 15 easy books, and 15 bound journals for 15 days. Multimedia resources can be borrowed for 7 days, up to 7 items. Click here for the borrowing rights of other user types.

How can I set up my VPN for off-campus access?2024-12-11T16:58:44+03:00

Only Bilkent University members can access our electronic resources from off-campus by establishing a VPN connection using their BAIS/STARS credentials. Detailed information about VPN connection settings can be found here.

How can I access electronic resources from off-campus?2024-09-11T09:35:00+03:00

Off-campus access is a privilege granted only to Bilkent University members. A VPN connection is required to access Bilkent University’s electronic resources and subscribed databases from off-campus.

Who can benefit from the ILL service?2024-11-29T16:15:49+03:00

The Interlibrary Loan and Document Delivery Service (ILL) is available to academic staff and doctoral and master’s students. For detailed information, click here.

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