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Interlibrary Loan & Document Supply (ILL)  Service

The Interlibrary Loan and Document Supply (ILL) service aims to ensure the sustainability of academic research at Bilkent University by providing access to books and articles not available in the university library’s collection, either from domestic or international sources. This service is available to faculty members, doctoral and master’s students.

For detailed information about the Interlibrary Loan and Document Supply (ILL) service, please contact us.

  • Requests can be made by filling out the “ILL Request Form” or through the faculty librarian.
  • Only books, book chapters, articles, and theses are provided.
  • Users can request up to 5 (five) resources at a time. The ILL service is limited to 25 (twenty-five) books and/or 25 (twenty-five) articles per person per year. Requests exceeding this limit will incur postal charges, which will be billed to the requester.
  • Resources from libraries within Ankara that have a protocol agreement with Bilkent University Library must be borrowed directly by the user from the respective library. Bilkent University Library provides resources from libraries outside Ankara.
  • Resources are provided either in photocopy or electronic format (PDF) from the lending library.
  • Resources from libraries outside Ankara typically arrive within 3 (three) days for domestic requests and 15-20 (fifteen to twenty) days for international requests. Delivery times may vary based on external factors.
  • The borrowing period for resources provided within Turkey is 30 (thirty) days, while resources from abroad are loaned for it is 15 (fifteen) days.
  • The requester must visit the ILL Office to collect the resource within 3 (three) days of being notified that the resource has arrived. If the resource is not collected within the borrowing period, the return process will begin, and the same resource cannot be requested again.
  • The requester agrees to use the borrowed resource in accordance with copyright laws.
  • To extend the borrowing period, the ILL librarian must be informed at least 5 (five) days before the due date. Extension periods and quantities depend on the lending library’s ILL policy.
  • The requester is responsible for any loss, damage, or late return of the borrowed resource. The rules of the lending library apply in such cases.
  • The lending library reserves the right to recall the resource before the due date.

Domestic:

  • Academic staff, graduate students from other universities, and users from official or private institutions with libraries can use the ILL service.
  • Libraries outside Ankara must make article and book requests through the Interlibrary Request Tracking System (KITS) or the Turkish Document Supply System (TÜBESS). Direct requests from individual users via phone or email are not accepted and will be redirected to the relevant library.
  • Official and private institutions within Ankara must submit their requests through their institutional librarians. Resource requests are sent only by mail, with the recipient institution bearing the postage costs.
  • Materials from the Reference Collection, Reserve Collection, Halil İnalcık Collection, Special Collection, Hasan Âli Yücel Collection, European Union Information Centre Collection, and U.S. Government Publishing Office (GPO) Collection, as well as easy books, weekly books, and non-book materials, are not available for loan.
  • A library can request up to 5 (five) books/articles at a time.
  • The borrowing period for each resource is 30 (thirty) days.
  • The borrowing period can be extended once if there is no reservation.
  • The daily late fee for borrowed resources is 6 (six) TL. Responsibility for lost, damaged, or late-returned resources lies with the authorized person at the lending library. Bilkent University Library’s borrowing rules apply in such cases.
  • Bilkent University Library reserves the right to recall the resource before the due date.

International:

  • Requests should be sent via email to illlib@bilkent.edu.tr.
  • Materials from the Reference Collection, Reserve Collection, Halil İnalcık Collection, Special Collection, Hasan Âli Yücel Collection, European Union Information Centre Collection, and U.S. Government Publishing Office (GPO) Collection, as well as easy books, weekly books, and non-book materials, are not available for loan.
  • The borrowing period for each resource is 30 (thirty) days.
  • Libraries requesting books and articles must agree to make payments using “IFLA Payment Coupons” (four [4] coupons for books, three [3] coupons for articles).
  • Responsibility for lost, damaged, or late-returned resources lies with the authorized person at the lending library. Bilkent University Library’s borrowing rules apply in such cases.
Interlibrary Loan Request Form (Bilkent Members)
Interlibrary Loan Request Form (External)