{"id":16794,"date":"2020-04-06T13:43:00","date_gmt":"2020-04-06T10:43:00","guid":{"rendered":"https:\/\/library.bilkent.edu.tr\/tr\/?p=16794"},"modified":"2025-03-24T10:33:58","modified_gmt":"2025-03-24T07:33:58","slug":"cevrimici-destek-hizmeti-bize-sorun","status":"publish","type":"post","link":"https:\/\/library.bilkent.edu.tr\/tr\/cevrimici-destek-hizmeti-bize-sorun\/","title":{"rendered":"\u00c7evrimi\u00e7i Destek Hizmeti: \u201cBize Sorun\u201d"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h5><strong>Bilkent \u00dcniversitesi K\u00fct\u00fcphanesi \u00c7evrimi\u00e7i Destek Hizmeti: \u201cBize Sorun\u201d<\/strong><\/h5>\n<p>Bilkent \u00dcniversitesi K\u00fct\u00fcphanesi, \u201c<a href=\"http:\/\/libraryforms.bilkent.edu.tr\/uhtbin\/cgisirsi\/x\/0\/0\/57\/63\/493\/X\/BLASTOFF?user_id=WEBSERVER\" target=\"_blank\" rel=\"noopener noreferrer\">k\u00fct\u00fcphaneciye sorun<\/a>\u201d ve e-posta <a href=\"mailto:reference@bilkent.edu.tr\">reference@bilkent.edu.tr<\/a>\u00a0yoluyla destek hizmetlerine ek olarak \u201c<strong>Bize Sorun<\/strong>\u201d \u00e7evrimi\u00e7i destek hizmetini de sunmaktad\u0131r. Bu hizmeti kullanarak referans k\u00fct\u00fcphanecileri ile \u00e7evrimi\u00e7i g\u00f6r\u00fc\u015fme ger\u00e7ekle\u015ftirebilirsiniz.<\/p>\n<h5><strong>Uzaktan \u00e7evrimi\u00e7i destek al\u0131n!<\/strong><\/h5>\n<p>\u201c<strong>Bize Sorun<\/strong>\u201d butonu ile \u00e7evrimi\u00e7i g\u00f6r\u00fc\u015fmeyi ba\u015flatabilirsiniz. Bu hizmet kapsam\u0131nda sizlere, ara\u015ft\u0131rma konunuz, k\u00fct\u00fcphane hizmet ve ara\u00e7lar\u0131 ile ilgili sorular\u0131n\u0131z konusunda yard\u0131m sa\u011flanacakt\u0131r.<\/p>\n<h5><strong>Hakk\u0131nda:<\/strong><\/h5>\n<ul>\n<li>\u00c7evrimi\u00e7i g\u00f6r\u00fc\u015fme hizmeti, hafta i\u00e7i 9:00-17:00 saatleri aras\u0131nda hizmet vermektedir. Bu saatler d\u0131\u015f\u0131nda, bizlere <a href=\"mailto:reference@bilkent.edu.tr\">reference@bilkent.edu.tr<\/a> adresine e-posta g\u00f6ndererek ya da <a href=\"http:\/\/libraryforms.bilkent.edu.tr\/uhtbin\/cgisirsi\/x\/0\/0\/57\/63\/493\/X\/BLASTOFF?user_id=WEBSERVER\">K\u00fct\u00fcphaneciye Sorun Formu<\/a>&#8216;nu doldurarak ula\u015fabilirsiniz.<\/li>\n<li>G\u00f6r\u00fc\u015fmeye ba\u015flamak i\u00e7in k\u00fct\u00fcphane web sayfas\u0131nda sa\u011f alt k\u00f6\u015fede bulunan \u201c<strong>Bize Sorun<\/strong>\u201d butonunu se\u00e7melisiniz. Hizmete ba\u015flamadan \u00f6nce ad-soyad ve e-posta adresi bilgilerinizi yazman\u0131z gerekmektedir.<\/li>\n<li>Hizmet saatlerimiz i\u00e7erisinde bizimle \u00e7evrimi\u00e7i g\u00f6r\u00fc\u015fmek isterseniz ve bizi \u00e7evrimd\u0131\u015f\u0131 g\u00f6r\u00fcrseniz, bu durum bizim di\u011fer kullan\u0131c\u0131larla g\u00f6r\u00fc\u015ft\u00fc\u011f\u00fcm\u00fcz\u00fc belirtmektedir. Bu durumda, l\u00fctfen sayfay\u0131 yenileyiniz veya 10 dakika sonra tekrar deneyiniz.<\/li>\n<li>\u201c<strong>Bize Sorun<\/strong>\u201d hizmeti hakk\u0131ndaki sorular\u0131n\u0131z\u0131 <a href=\"mailto:reference@bilkent.edu.tr\">reference@bilkent.edu.tr<\/a> adresine iletebilirsiniz.<\/li>\n<\/ul>\n<h5><strong>Kullan\u0131m Kurallar\u0131:<\/strong><\/h5>\n<ul>\n<li>Bu hizmet yaln\u0131zca k\u0131sa g\u00f6r\u00fc\u015fme ile yan\u0131tlanabilecek ara\u015ft\u0131rma, k\u00fct\u00fcphane hizmet ve kaynaklar\u0131 hakk\u0131ndaki sorular\u0131 sormak i\u00e7in kullan\u0131l\u0131r.<\/li>\n<li>Ayr\u0131nt\u0131l\u0131 yan\u0131t gerektiren sorular\u0131n\u0131z\u0131 <a href=\"mailto:reference@bilkent.edu.tr\">reference@bilkent.edu.tr<\/a> adresine g\u00f6nderebilirsiniz.<\/li>\n<li>Referans k\u00fct\u00fcphanecisi, ayr\u0131nt\u0131l\u0131 cevap gerektiren sorular i\u00e7in sizden e-posta veya telefon yoluyla ileti\u015fim kurman\u0131z\u0131 isteyebilir.<\/li>\n<\/ul>\n<h5><strong>Gizlilik Bildirimi:<\/strong><\/h5>\n<p>E-posta adresinizi girmeniz, sorunuzla ilgili ek bilgiler g\u00f6ndermemize olanak sa\u011flamaktad\u0131r. E-posta adresiniz veya ki\u015fisel bilgileriniz ba\u015fka ama\u00e7larla payla\u015f\u0131lmayacakt\u0131r.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3479,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[69],"tags":[],"class_list":["post-16794","post","type-post","status-publish","format-standard","hentry","category-duyurular"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00c7evrimi\u00e7i Destek Hizmeti: \u201cBize Sorun\u201d - Bilkent \u00dcniversitesi K\u00fct\u00fcphanesi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/library.bilkent.edu.tr\/tr\/cevrimici-destek-hizmeti-bize-sorun\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c7evrimi\u00e7i Destek Hizmeti: \u201cBize Sorun\u201d - 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